Motts
Motts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motts has a 2.1 star rating from 26 reviews; consumers are mostly dissatisfied. 50% would likely recommend. Rating distribution skewed unfavorable. Commonly reported issues include product contamination, missing quantity, and ingredient concerns; many customers request a refund and want better customer service.
Key Takeaways for Future Customers
- Read labels and open packages before purchase and check for missing items.
- Expect product quality reports in Motts reviews such as mold, foreign objects, or watered down juice.
- Be prepared to contact customer service for refunds or replacements; follow up if promised coupons do not arrive.
Negative Feedback / Risk Areas
- Frequent contamination reports: mold, plastic, black objects inside products.
- Quantity and packaging problems: empty or shorted snack packs and underfilled bottles.
- Ingredient complaints: added high fructose corn syrup and perceived reduced product quality.
- Customer service responsiveness and refund handling need improvement.
Positive Feedback
Many reviewers still note easy use, good taste, and products being generally in stock; a portion say they might repurchase if issues are resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motts has a 2.1 star rating from 26 reviews; consumers are mostly dissatisfied. 50% would likely recommend. Rating distribution skewed unfavorable. Commonly reported issues include product contamination, missing quantity, and ingredient concerns; many customers request a refund and want better customer service.
Key Takeaways for Future Customers
- Read labels and open packages before purchase and check for missing items.
- Expect product quality reports in Motts reviews such as mold, foreign objects, or watered down juice.
- Be prepared to contact customer service for refunds or replacements; follow up if promised coupons do not arrive.
Negative Feedback / Risk Areas
- Frequent contamination reports: mold, plastic, black objects inside products.
- Quantity and packaging problems: empty or shorted snack packs and underfilled bottles.
- Ingredient complaints: added high fructose corn syrup and perceived reduced product quality.
- Customer service responsiveness and refund handling need improvement.
Positive Feedback
Many reviewers still note easy use, good taste, and products being generally in stock; a portion say they might repurchase if issues are resolved.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I ate a pack of your motts fruit snacks...
I ate a pack of your [PERSON_NAME] fruit snacks. I opened the pack and poured all of them but one out of the bag into my mouth, and now my insides are burning.
The one that was left in the pack has something inside of it. It's black; it looks almost like rubber. I don't think it's a bug.
I can send you a picture. I'd like to know what this object is.
- Went to the hospital and lost money on the pack i bought
Preferred solution: Medical bills reimbursed and products reimbursement . $725
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSize of the Soft Baked Streusel Bars by Mott's
- Motts changed Streusel Bars size without price change.
- Longtime Motts customer unhappy and will share concerns publicly.
It's sad that Motts has joined the deceptive team. I've been buying your products for many years.
(I'm 66) Why? Because I enjoy them.
Just the fact that your company felt we (consumer) weren't supposed to notice the change in size of your SOFT BAKED STREUSEL BARS was enough for me to make this complaint & from someone who VERY rarely complains. But this was the last straw for me.
SAME price, DIFFERENT size. It may seem like a minor thing to the company, because obviously it's to see more profit.
It's always about money & for those who work hard at budgeting our measly salaries & want to still be able to purchase some of the treats we like. For me it WAS the bars.
My comment is NOT to receive coupons or money back since it makes no sense to continue to spend money on a product I'm not satisfied with.
In my quest to keep my loyal followers informed of such deception, I'll be posting my concern on my page as well.
Monica
User's recommendation: Stop accepting "less than"
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I have a package of [PERSON_NAME] with only 2...
I have a package of [PERSON_NAME] with only 2 gummies in it, and I would like 2 more free packages if that is possible. Thank you!
- Reliable
- Always in stock
- Do not know if you get what you paid for
User's recommendation: Mostly reliable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not Satisfied with QTY and ingredients
- Opened Motts applesauce pouches; only 3 of 4 were present.
- Missing-pouch issue seems recurring.
- Will not buy this brand again.
I purchased Motts QTY 4 applesauce cinnamon pouches, and when I opened them, there was only 3 in there. I am noticing this is happening more and more with this product.
And I noticed they use high fructose corn syrup but say made with real fruit; however, they add that crap to it. I will not purchase this particular brand anymore.
- Taste great
- Quality control
- Added high fructose corn syrup
Preferred solution: Price reduction
User's recommendation: Read in entirety and open before purchase might miss qty.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMotts - Review in Food Manufacturers category from ***, ***
- Concern over fake man-made ingredients in kids' foods.
- Apple puree concentrate and natural flavors are cited as not real.
Why is there all these fake man made ingredients in the kids foods??? Atomic acid and thing that has natural flavors, anything that has apple puree concentrate with is not real.
Quit poisoning, kids' food and other foods for adults and poor people from what your slander is for being rich. Why have you not been sued yet.
Should be taken to jail for {{Redacted}} young kids with all the poison you put in the foods. Sad its coming down to seeing how you people really are.
User's recommendation: Check your labels done but anything from these companies. There a joke and are killing us with poison
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Chat unsuccessful
Pls call 781-510-****
Need to speak to human
I am elderly and not good with computer or text
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint
Hello, I would like to report that I opened a Motts apple juice bottle, and I was drinking it when I found something like a tooth in that bottle. I took photos of that tooth.
Preferred solution: A good amount of money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct Quality
- Loves the strawberry soft baked apple filled bars.
- Opened a pack to find a bite taken out.
- Wants a link to share photos.
I recently discovered your strawberry soft baked apple filled bars. Love Them!
Now, imagine my surprise when, at work, I open a pack only to discover that A BITE HAD ALREADY BEEN TAKEN OUT IF IT!!
I cant even describe my astonishment and horror that this had happened! I hope there is a link where I can share the pics with you.
User's recommendation: Be Leery
Artificial sweeteners
- I didn't realize HFCS was in the apple sauce.
- I'm reading ingredients now and avoiding HFCS.
- I won't buy Mott anymore.
I didn't realize you were putting high fructose corn syrup in your apple sauce. I'm reading ingredients now and avoiding this and others.
Why would you put that in something that is already sweet? Needless to say, I won't buy Mott anymore.
Look at Americans, fat, fat, fat, all for the sake of investors' money. Sad.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bad packaging and product
- Bought a 24-pack Motts Apple Juice at BJ's.
- Two bottles were 3/4 full; lid bubbles.
- Coupon promised, not received.
- I will switch to Apple and Eve.
purchased a 24 pack of Motts AJ at BJs. I got home and two of the bottles were only 3/4 filled and had a bubble at top of lid which normally means it's bad- also sediment at bottom of bottles.
I realized only 3/4 filled because two bottles were larger, but must have had the normal 8 oz. Those were the bottles that were bad.
Spoke to customer service - said I would receive a coupon for issue - nothing received even though i sent all the info they were looking for. It's Apple and Eve for me.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- A piece of plastic was found in Motts 100% Apple Juice.
- Please email me or call 434-401-****; I am attaching the picture.
To whom it may concern,
I opened up an Motts 100% Apple Juice and a piece of plastic was in the bottle when I poured it into my grandsons cup I took a picture. Please have someone email me or call me at 434-401-**** and I am attaching the picture. image0.jpeg
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMess up
- The box had a sleeve of wrappers linked into a long package.
- There were fewer snacks than normal in a package and short of the advertised amount.
Never got a response
We bought a box of Motts fruit snacks, and in the box there was a sleeve of wrappers that were all linked together (making one long fruit snack package). Less fruit snacks in there than there are normally in a single package. After this, we counted and noticed we were shorted on how many fruit snacks are advertised to be in the box we bought.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerForeign object in animal gummies
I was eating a pack of gummies gave my grandson to take one but as he took it out I saw a black thing in it looked like a bug on the inside but it feels more solid.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Rotten chemical base apple juice
- Sizzling opening; Motts apple juice had residue and caused vomiting.
- A bottle from that pack was in my 4-year-old's lunch, raising safety concerns.
I recently purchase some Motts apple for my 4yr old lunches. Around 5:30am I open up one of the juices to drink and as I was opening it up it made a sizzling sound like I opened up a pop.
I didnt think nothing of it but I when I drank this particular apple juice it was the worst taste ever. The apple juice was very much contaminated and had alot of residue inside of the bottle when I poured the apple juice out. And also left a horrible taste in my mouth and made me throw up. The worst thing about this is that this what my 4yr old drinks this apple juice and I literally just placed a bottle in his lunch from that pack.
I am very upset about this issue cause this is a product that my kids drink and Im glad that it wasnt my kids that opened that one particular bottle.
And now I feel like this product is not safe to purchase. And I dont know what type of chemicals was in that bottle.
User's recommendation: Not a safe product to purchase
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